Privacy Policy

EU Regulation 2016/679 (GDPR)

Protection of Your Personal Data

J. Jordens, as data controller, places the utmost importance on protecting your personal data. This privacy policy informs you of how we collect, use and protect your data, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the Belgian Act of 30 July 2018 on the protection of individuals with regard to the processing of personal data.

1. Data controller

• Controller: J. Jordens
• Address: 308 avenue Kersbeek, 1180 Uccle, Belgium
• Email: contact@j-jordens.net
• Phone: +32 (0)2 345 23 30

2. Data collected and purposes

We collect the following personal data, solely for the purposes specified:

• Contact and quote forms: first name, last name, email address, phone, message — purpose: processing your request and following up on the business relationship
• Client files (legal obligations): identification data of directors, partners and beneficial owners — purpose: compliance with AML/CFT obligations (Belgian Act of 18 September 2017) and completion of administrative formalities
• Website browsing: connection data, IP address, pages visited — purpose: website security and anonymized traffic statistics

3. Legal basis for processing

• Performance of a contract (Art. 6.1.b GDPR): processing your requests and managing the client relationship
• Legal obligation (Art. 6.1.c GDPR): retention of identification data required by AML/CFT law (minimum 10 years)
• Legitimate interest (Art. 6.1.f GDPR): website security, fraud prevention, service improvement
• Consent (Art. 6.1.a GDPR): use of non-essential cookies

4. Retention period

• Contact and quote data: 3 years from the last contact
• Client data (files): minimum 10 years in accordance with AML/CFT obligations
• Browsing data: maximum 13 months
• Consent cookies: 13 months

5. Data recipients

Your personal data is intended exclusively for members of the J. Jordens team authorized to process it. It is never sold, rented or transferred to third parties for commercial purposes.

Strictly within the scope of our legal obligations, certain data may be disclosed to the competent authorities (CTIF, tax administrations, court registries) where required by law.

6. Cookies

The j-jordens.net website uses cookies to improve your browsing experience. The categories of cookies used are as follows:

• Strictly necessary cookies: essential for the website to function (session, security). No consent required.
• Performance/statistics cookies: allow anonymized analysis of website traffic. Subject to your consent.
• External resource cookies: Google Fonts, Bootstrap CDN, Font Awesome may set cookies when loading resources. Subject to your consent.

In accordance with the Belgian Act of 13 June 2005 on electronic communications and the ePrivacy Directive, your consent is requested for non-essential cookies on your first visit. You may withdraw your consent at any time by configuring your browser:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy and security → Cookies
• Edge: Settings → Privacy and security → Cookies
• Safari: Preferences → Privacy → Cookies

Cookie consent is valid for a maximum of 13 months, in accordance with the recommendations of the APD (Belgian Data Protection Authority).

7. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15): obtain confirmation that data concerning you is being processed and obtain a copy of it
• Right to rectification (Art. 16): have inaccurate or incomplete data corrected
• Right to erasure (Art. 17): request the deletion of your data, unless otherwise required by law
• Right to restriction (Art. 18): request the suspension of processing in certain cases
• Right to data portability (Art. 20): receive your data in a structured, readable format
• Right to object (Art. 21): object to processing based on legitimate interest

To exercise these rights, please send your request by email to contact@j-jordens.net, enclosing a copy of your identity document. We undertake to respond within 30 days.

8. Right to lodge a complaint with the supervisory authority

If you believe your rights have not been respected, you may lodge a complaint with the Belgian Data Protection Authority (APD):

• Rue de la Presse 35, 1000 Brussels
• Phone: +32 (0)2 274 48 00
• Website: autoriteprotectiondonnees.be

9. Changes to this policy

J. Jordens reserves the right to modify this privacy policy at any time, in particular to comply with any legislative or regulatory changes. Any substantial modification will be communicated to users via a visible notice on the website.

Last updated: June 2025